Listen, Connect, Collaborate The Duncan Group
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Results-based Listening and Speaking The Duncan Group
The Duncan Group
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WHAT WE DO

The Challenge

Developing leaders to rapidly develop an authentically motivated team that generates valuable ideas and solid information to rapidly impact results.  Now, more than ever, leadership requires an ability to accurately listen into the bigger picture, individual motivations and strengths, and, clients' unspoken concerns and needs.   Complexity and chaos can drive individual leaders to resort to thinking, speaking and acting that unconsciously undermines good intentions.  Effective businesses thrive with leaders who think, speak and act to consistently motivate dynamic teams.

Why

Listening is fundamental, challenging, and, when mastered, powerful.  The question is,  "What are we always listening to that we often hear only our opinions about others and events?”  Doing so, werepeat the past, missing opportunities to collaborate for a flexible, creative future.  

The Solution

Listening to Lead, explores and differentiates two listening choices:  Past-Based Listening and Results-Based Listening:

1.  Past-Based Listening comes from automatic, “already” listening based onone’s values, styles, and history.    It is the backdrop for instant assessment of anything heard, and, not heard.  Past-based listening fosters significant time-wasters: command and control leadership, gossip, worry and talk for talk's sake.  It generates resignation, positional attitudes, conflicts and "busy-ness".  It lives silently in the background of our listening, speaking and actions.  Worse, it limits real conversation and connection for innovative collaboration.  Motivation is challenging in past-based listening.

2.  Results-Based Listening and Speaking is mutually collaborative commitment to  innovative bottom-line results.  Results-based listening fosters a culture of curiosity, appreciation for multiple points of view as well as curiosity and flexibility in change.  It’s listening and speaking that engages and encourages authentic conversation to mine the gold in teams.  Leaders and teams implement new strategies based on the best of  multiple points of view.  Conversations become focused, natural strengths are encouraged and utilized for a highly motivated team.

The Achievement

In this interactive workshop, leaders discover and move beyond automatic “already knowing.”  Participants discover what they inherently “listen for” -- the unconscious biases that prevent connection and collaboration.  They observe and experience, first hand, the impact of their listening and speaking.  They gain an appreciation for their unique leadership strengths and developmental opportunities.  Leaders learn skills to unite and motivate an authentic, results-focused team.  These leaders learn to draw on the strengths in their teams to navigate new ideas in constant change.